SMS Policy
DreamCharge - SMS POLICY
Effective Date: March 11, 2024
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Dream Charge SMS Policy
At Dream Charge, we are committed to protecting your privacy and ensuring you understand how and why we may contact you via SMS (text messaging). This SMS Policy explains how we use SMS communications and your rights regarding message frequency, consent, and opt-out procedures.
1. Message Purpose
By opting in to receive SMS communications from Dream Charge, you agree to receive text messages related to:
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Updates regarding your EV charging station inquiry or installation
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Scheduling confirmations or site visit coordination
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Account or service notifications
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Promotional offers or program information (only if explicitly opted in)
2. Message Frequency
Message frequency may vary depending on your interaction with Dream Charge. You will only receive SMS messages that are relevant to your inquiry, service status, or program preferences.
3. Consent to Receive Text Messages
By submitting your contact information or replying with consent keywords (e.g., “YES” or “START”), you are providing express written consent to receive SMS messages from Dream Charge. Standard message and data rates may apply depending on your mobile carrier.
4. Opting Out
You may opt out of receiving SMS messages at any time by replying with the word STOP. After opting out, you will receive a final message confirming your choice, and you will no longer receive SMS communications unless you opt back in.
5. Support and Help
If you need assistance or have questions about our SMS communications, you can reply with HELP at any time, or contact us directly at:
6. Data Privacy
Dream Charge does not sell or share your phone number with third parties for marketing purposes. Your contact information is used solely for communications relevant to Dream Charge services. For more information on how we collect and use personal data, please refer to our [Privacy Policy].
7. Carrier Disclaimer
Message delivery may be delayed or impacted by your wireless carrier. Dream Charge is not liable for delayed or undelivered messages.
By using our website or opting into SMS communications, you agree to this SMS Policy. Dream Charge reserves the right to update this policy at any time.
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​​Contact Information
For any questions or concerns regarding these Terms of Use, please contact us at info@dreamcharge.net.